One of the largest online value retailers in the UK. Whilst historically catalogue based, over 60% of customers now shop for our broad range of fashion, home and leisure items, toys and gifts at affordable prices.
Express Gifts provides a personal shopping service to around 1.5 million customers each year through a combination of direct marketing and online via the studio.co.uk and ace.co.uk websites. Shoppers may choose to pay for their purchase within 28 days, or take advantage of a monthly credit programme.
The range of products is diverse covering leisurewear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. Many of these can be personalised in the division's in-house facilities which are unmatched in UK retail.
All large products are handled at a 500,000 sq ft distribution centre in Manchester, whilst an automated collation warehouse at Accrington is capable of handling over half a million items per day.
The majority of customers open a flexible account that allows them to choose whether to pay for their purchases immediately or spread the cost over a number of months. Interest is charged on outstanding balances each month.