
The group sells a range of over 100,000 stock lines across a broad range of categories and end customers. Our suppliers stretch from high profile multi national companies to individual factories. Product safety and quality are at the forefront when considering items for our ranges; appropriate safety certification is obtained where relevant backed up by independent testing by recognised third party product testing houses and in house quality control checks. Our Hong Kong office has been sourcing product for group companies and third parties for over 26 years. Careful selection of suppliers by our overseas offices, supported by regular quality and audit inspections, ensures adherence to our high standards. We actively engage with our suppliers to address emerging best practice including action to minimise the usage of materials identified in the REACH guidelines on chemical safety.
When sourcing product from the Far East and India, where the risk of poor labour practices is highest, our suppliers are required to conform to our Ethical Trading Code of Practice. This policy document clearly lays out our contractual standards in order to meet both United Nations and local laws on working conditions, employment, pay rates, holidays, etc. Continuing adherence to this code is ensured through verification during visits by our personnel for QA purposes, bi-annual updating of records which may involve audit visits, and reliance upon audit reports carried out by International Organisations.
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